Our Commitment to Privacy

TestPrepOnline takes your privacy and the protection of your information seriously. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and utilized. We value your privacy and appreciate your trust in us.

TestPrepOnline follows the policy described below with regard to protecting your privacy and will adhere to these provisions. Visiting the TestPrepOnline web site, or using any of our services, constitutes your acceptance of this policy.

Information That We Collect

The information that we collect from you helps us to continually personalize and improve upon your TestPrepOnline experience. You have the option not to provide certain information, however, withholding information may prevent you from being able to take full advantage of some of our unique web site features. We use the information that you provide for such purposes as responding to your requests, customizing your future visits to our web site, and communicating with you through various mediums.
This section of our privacy policy applies to all information collected or submitted on the TestPrepOnline web site. On certain pages, you have the ability to order service subscriptions, make requests, and register to receive various materials. The types of personal information collected on these pages are: first name, middle last name, gender, date of birth, mailing address, e-mail address, and credit card information (when you are purchasing subscriptions to our test preparation service). On certain pages, you can submit basic information about other individuals. For example, if you want to send a link to a friend about our services, you will need to submit the recipient's e-mail address.

We also store certain types of information when you interact with us on our web site. For instance, we use "cookies" and can obtain certain information from your web browser. By transferring these alphanumeric identifiers to your computer's hard drive, we are able to recognize you during future visits to our web site, so that you can benefit from such features like the Auto Logoff feature. You can disable your computer from accepting new cookies if you choose, but then you will be unable to take full advantage of some of our web site features.

We also automatically track certain information about you based upon your behavior on our web site. We use this information to do internal research on your interests and behavior and help us better understand and serve you, our TestPrepOnline customers. This information may include click stream data, such as the URL that you just came from, which URL you go to next, what browser you are using, and your IP address.

How We Use Your Information

TestPrepOnline uses the information that we collect from you to process your requests, to provide an enhanced and more personalized TestPrepOnline experience, and to inform you of our new service offerings and features. We will use aggregate and non-personally identifying information for purposes that we deem necessary. For instance, we will use this non-identifying and aggregate information to better design our web site and to share with advertisers for marketing and promotional purposes. However, in these instances, we do not disclose anything that could be used to identify you. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described below without providing you an opportunity to opt-in or opt-out of such operations.

As a part of the service TestPrepOnline provides to you, we will communicate via e-mail, direct mail, and other means to inform you of enhancements or changes in offerings, services, or other relevant information targeted to your interests. These communications may include third-party marketing messages, but your personally identifying information will not be provided to such parties as we are communicating with you directly. We expect to make several mailings throughout the year to let you know about new certification categories, site features, service changes, or to tell you when your subscription is about to expire. We also send mailing to alert you to special "member-only" promotions on our site. If you do not wish to receive these special offers, you may opt-out at any time.

The information you provide may be used by TestPrepOnline to target more relevant and specific messages to you. These electronic messages may include promotional offers from third parties and advertising sponsors. In doing so, we are providing you with information on behalf of other businesses, but do not make your personally identifying information available to such third parties. If you do not want to receive such offers, you may opt-out at your convenience by responding directly to the mailing.

How to Access or Correct Your Information

As an account holder, you can access all your personally identifying information that we collect online by logging onto your account and selecting My Account from the menu. We use this procedure to better safeguard your information. To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making corrections.

All of your information is posted to your online account. Only you can access this account by using your username and password.

Changes to This Privacy Policy

This privacy policy was last updated on May 24, 2002. TestPrepOnline may revise this policy from time to time. If we make any substantial changes, we will post those amendments on the site so that you are aware of the information we collect, how we use it and how you can access or update your personal information.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use and transmission of information, we have put the appropriate physical, electronic, and managerial procedures in place to safeguard and secure the information that we collect from you online. For example, we use Secure Sockets Layer (SSL) software, which encrypts information that you input when performing a credit card transaction.

We use a third party payment service provider, to accept credit card payments. This service provider ( www.2Checkout.com) was chosen after careful scrutiny by us, to ensure that they comply to our operating standards. When making a credit card payment you will be directed to this provider's web site, where you will be required to enter your credit card information to complete the payment. This provider does not store your credit card information nor is it stored or requested by us.

It is important for you to protect against unauthorized access to your password and to your computer. For your own security, be sure not to disclose your password to anyone.

How to Contact Us

Should you have any questions or concerns about this privacy policy or TestPrepOnline in general, please contact Customer Support.

You can also reach us directly at our Reno, Nevada, office at (775) 329-6226.